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I keep the set on my desk and when I need to kick start my brain or I am a bit off kilter, I open the box and take out a card. I find that focusing on just one of the cards is good enough to get on track again

JoAnn Dunn, specialist in Leadership Development, Plans & Policies, New Jersey

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Sales Terms and Conditions

Order processing

Orders received before 10 am GMT will usually be processed that day. Orders received after 10 am will usually be processed the following day. We aim to send products out within two days of receipt of order. (In the case of downloads the link will be made available straight away).


Your Payment:

Transactions are made through Pay Pal.

You must ensure we are provided with details of a valid credit or debit card bearing either the MasterCard, Visa, Delta or Switch symbol. You undertake to immediately inform us of any changes to your card details, whatever they are.

Your credit card and payment details will be held on our system; we do our absolute best to ensure the security of these details, but this cannot be guaranteed. Your card will automatically be charged for the goods at the time of placing an order.

Prices

All prices exclude Value Added Tax which will be added at 20% for despatch to countries in the European Union. Vat and shipping costs are calculated and displayed at the checkout.

You will be able to see your final price inclusive of applicable VAT and shipping costs after you have completed your order information (including your delivery address) but before you confirm your order.

Products sent outside the EU will be free of UK Value added tax but may be subject to customs tax in the country of destination. The recipient is responsible for any such tax that may be due. See customs information


Note: under EU VAT legislation the downloadable user manual is subject to the standard VAT rate of 20%.

Shipping Costs

Information about the shipping costs

Returns Policy

You may return an item within 30 days of the date of delivery and, if it is received from you in a good condition, you will be provided with a full refund of the cost.This warranty does not apply to the training User Manual which is available as a downloadable product at extra cost.

Our Returns Policy Does Not Affect Your Statutory Rights

 

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