Testimonials
“Made me address what was staring me in the face”
Maccine Hall, Partner, Designs Unique
Problem solving
Wed, 01 Aug 2007
An operations manager with an International Steel Manufacturer looked at a critical problem in an attempt to understand why it existed, and what could be done to resolve it.
The manager recognised he was actually contributing to making matters worse, how and why that was, and what he could do to deal with the problem. He then took action based on his findings, which he continued to find successful.
